Goods are delivered within 6-9 (Domestic) and 10-14 days (International) on placement of the order (not applicable for made to order rugs), except for orders placed on Sundays and national holidays, which are processed on the next working day.
Duties & Taxes for International orders are additional and need to be paid by the customer to the shipping company at the time of delivery.
The shipment was delayed and it doesn't really appear to be reversible. We can however use one side of the rug.
This product is very good in quality. It's thickness is perfect for living room. Easy to clean its surface. Overall nice product!